Our company

  • Unlimit — global fintech ecosystem building AI-native financial infrastructure for payments, multi-currency accounts, BaaS and crypto gateways.

Your position

  • Serve as the IT first responder for all employees (1st/2nd line).
  • Triage and resolve hardware, software, and basic network issues; escalate complex cases to Tier 2/System Administration.
  • Handle user lifecycle: onboarding/offboarding, create accounts (Active Directory/Google Workspace/MFA), configure workstations, secure access.
  • Deploy and maintain Windows and Apple devices; assist with office hardware and AV equipment.
  • Support equipment procurement and vendor coordination; manage office access systems.

Requirements

  • 3+ years in IT helpdesk or customer-facing tech support.
  • Strong communication skills and ability to explain technical concepts to non-technical staff.
  • Hands-on troubleshooting/administration of Windows, macOS, Google Workspace, MS Office.
  • Experience with AI-assisted automation.
  • Familiarity with user/group/policy management in Active Directory and Google Admin.