Our company

  • Incode

Your position

  • IT Support Engineer

Requirements

  • 5+ years in IT Support/IT Operations (Level 2–3) and able to work onsite in Mexico City
  • Okta administration: SSO, MFA, lifecycle management, groups, policies
  • MDM: Iru (Kandji) and Microsoft Intune for macOS/Windows
  • Microsoft 365 & Exchange Online administration and troubleshooting (mail flow, licensing, security/compliance)
  • Ticketing and service-management experience; design/improve workflows, queues, SLAs, catalog

Compensation & benefits

  • Location: Mexico City office
  • Flexible working hours
  • Open vacation policy
  • Equal opportunities with inclusive environment
  • Disability accommodations available during hiring process