Own the P2P liquidity provider programme: monitor marketplace depth, coverage, and improve partner satisfaction and retention.
Manage the liquidity-provider programme: tiering, account management, and retention.
Lead growth strategy and retention funnel with data: build/read funnels, recurring analysis, and data-driven decisions.
Contribute to user quality and marketplace health with risk profiling and dispute reduction in partnership with User Risk.
Requirements
7+ years in growth, account management, or relationship management for high-value users/clients, including team leadership.
Experience managing partner programmes at scale; multi-market experience preferred.
Proven ability to manage high-volume client/partner relationships and improve engagement and service quality.
Strong data and funnel fluency: owns metrics and分析, drives decisions from data.
High-energy, entrepreneurial mindset; frontline builder with experience entering harder markets (0→1). Structures in payments, remittance, or fintech are relevant; crypto/digital currency experience is a plus, not required; strong operators from large internet/marketplace companies welcome.