Pre-Sales Engineer EMEA at Incode

Our company

Senior Pre-Sales Engineer (EMEA) responsible for the technical backbone of customer-facing operations in the region; owns issues from first report through resolution; supports POCs, pilots, and full-scale implementations; champions customer interests; works at the intersection of engineering and customer success to ensure high standards of service and technical excellence; day-to-day includes issue ownership, triage, debugging with engineers, research and troubleshooting during POCs/pilots/deployments, and training for POCs/implementations; contributes to knowledge bases and supports delivery teams.

BS degree in Computer Science or related field
Minimum 3 years in similar roles, ideally in enterprise SaaS
Proficient in English
Understanding of APIs, SDKs, and cloud computing; experience with cloud-based software and HTTP/JSON services
Experience with various software designs, languages, and architectures; familiarity with cloud-based tools; experience with HTTP client tools like Postman or Insomnia; scripting or batch processing (bash, Python)